What are people saying about us?

I would like to express my sincere appreciation for the outstanding service I received from Gravitate Travel, and especially from Kateri Clark. From the very beginning, the entire booking process was seamless, stress-free, and exceptionally well organized. Kateri took the time to explain every detail clearly, ensuring that I felt fully informed and confident throughout the planning process. Her professionalism, responsiveness, and attention to detail made what could have been a complicated experience incredibly easy. Every question was answered promptly and thoroughly, and the travel arrangements were handled with care and precision. Knowing that everything was taken care of allowed me to focus on enjoying my trip rather than worrying about logistics. It is rare to encounter such a high level of customer service, and I truly appreciate the dedication and expertise that went into making my travel experience so enjoyable. I would not hesitate to recommend Kateri and Gravitate Travel to anyone looking for knowledgeable, reliable, and customer-focused travel professionals. Thank you for making my trip planning effortless and enjoyable. JA Bouche

A girlfriend and I recently were fortunate to travel with Gravitate Travel on a 2 week journey to Italy. It was a beautiful experience! This was made possible by our incredible agent, Anita Milne. Anita went above and beyond to make everyone felt both welcome and special. There were so many little details that she looked after for our group. I'm quite sure there were times when Anita felt like turning the other way but she always dealt with any issue (no matter how trivial) in both a professional and kind way. This trip was jam packed almost everyday with great and fun excursions. Something to please everyone. This is a company that I will definitely use in the future.

I loved working w Anita on this trip. She eas very responsive and the Sip , Savour and Stretch vacation was just what I loved in a trip! Thanks to Anita and Gravitate Travel!

This my most recent experience since I began traveling with Sheri Primeau. Although this post might be a bit of a long story, I assure you it is well worth it. With all my heart, the world needs to know how wonderful these people are. I met Sheri and her husband in Cuba while working at a resort. My family adores Sheri. Knowing her talent, her passion for helping others, and her ability to empathize with people's problems, I thought it was the best idea when she became a travel agent. Since then, I have witnessed her immense effort to learn, her ability to personalize her work, and how she adapts to her clients. I was perhaps one of her first clients when I achieved my goal of living in Canada. She took care of everything related to my flight and answered an enormous volume of questions without ever getting upset. Thanks to her, my transition was easier and without so many setbacks. From that moment on, every flight has been arranged by her. For just a few dollars more, I avoid the hassle of searching for the most feasible connection or the cheapest flight, and I gain the security of knowing everything is in order. She even provides real-time tracking, saving me from the stress of wondering what to do next or where to go for information. It amazes me that she never gets annoyed when you ask her something, and believe me, nobody has more questions than I do. Just today, she exceeded all my expectations. On a long trip where Canada presently has no direct flights to Cuba, I asked her to perform a miracle to send my wife back on a family emergency flight. In less than an hour, she had programmed the entire trip through Panama. In the middle of all the stress of flights, delays, and layovers, my wife missed a flight to Panama from Toronto. Early in the morning, my wife found herself stranded, without options, and nervous, not knowing what to do. In less than an hour, Sheri placed her on a flight to Mexico, booked her a safe and affordable hotel, arranged an airport taxi, and made sure she arrived there without a problem. Right now, I can sleep peacefully knowing that tomorrow she will board the plane tomorrow without complications to Panama. This trip has been an "inexperienced traveler's" adventure. I have learned to have patience and think clearly in the face of adversity and unexpected events. The journey isn't over yet, but I know tomorrow is going to be a great day. My wife, who is traveling alone loaded with suitcases, is going to arrive safely at her destination. I am glad everything happened this way because I don't know what I would have done if Sheri hadn't been there for me for hours and hours, guaranteeing peace of mind for both me and my wife, and managing things over the phone that I wouldn't have been able to do myself. If you want to avoid the pain of not knowing what to do when things go wrong on your trip, don't wait for it to happen. Guarantee your peace of mind and avoid the frustration of panicking and blaming yourself later for trying to save money that is well worth spending. I'm sure the whole team is as great as you are and I'm sure they also do a wonderful job. If I fell short in telling you that you are worth your weight in gold, now everyone knows it because I have told them. Barbara and Yordy

Thank you Scott for helping me simplify the process of finding a great hotel for my family, explaining all my options, and ensuring I was ready for my trip. Our family will be booking with you again next year, and cannot recommendation Scott and the team at Gravitate Travel enough! Well done!

Chantal was so helpful once again to help us organize our trip to Portugal. From accommodations to all 3 of Lisbon, Porto and Albufeira, to restaurant recommendations and everything in between! Strongly recommend Chantal as a travel consultant!!!

I am so grateful to Martha for her kind and expert guidance! Without her, I would have lost my mind and my money. Though an experienced traveler, the logistics of this trip were particularly complicated. I did not realize that working with an agent can save you money, not just time! Highly recommend working with Martha on any trip. She is compassionate and knowledgeable!

Thank you Rafa for coordinating an amazing trip to Barcelona and Paris. We had a fantastic trip and you made sure everything ran so smoothly! Thank you also to Scott for giving us some extra tips on little locals to visit in Paris.

I had an outstanding experience working with Martha to plan a trip to the Netherlands with a stopover in Iceland. From start to finish, her meticulous attention to detail during the planning phase, along with her check-ins before each of my planned excursions while I was abroad, went a long way toward making my entire trip stress-free. Highly recommend!

Martha made our trip amazing — dedicated, organized, and SUPER professional! I truly felt I was in good hands, listening to every need we’ve had. Highly recommended!

Martha is the absolute best! I will be referring all friends and family after such a wonderful vacation. She is a true professional and it's a pleasure working with people who have such integrity and passion in their field. Thanks Martha!

We can't say enough good things about Scott and Gravitate Travel. Scott was there every step of the way-helping us plan our family's very first trip to Disney. He made sure we understood all of the options available to us, worked within our budget, and guided us with his wealth of knowledge. Scott and Rafa are always there to answer any questions you may have. You can tell that they want their clients to have the best trip possible. Thank you for making our Disney dreams come true. Any future travel will, without a doubt, be booked with Gravitate.

I am old school, so this was my first time using a travel agent that I didn't meet in an office. Chatting with Amber online was great. She listened to what we wanted, and provided us with great options. While away in Spain, we needed help booking tickets for a local horse show. I was able to email Amber and she had our tickets and transportation arranged so fast. She is amazing to work with and I will keep working with my online agent, that feels like she's travelling with us.

Rafa at Gravitate has been amazing in organizing my trips. Never booking anything myself again. I recommend her and Gravitate anywhere i can.

Scott is an amazing travel agent. His extensive product knowledge is truly incredible. What sets him apart is his firsthand experience – he’s been to all the locations he promotes, knowing the nitty-gritties, inside out. If you plan a trip with Scott and Rafa, you’re in expert hands, making the entire experience seamless and memorable. Highly recommend.

Thank you to Scott for planning our honeymoon to the Dominican Republic. Not only did he have firsthand knowledge of the best all inclusive resorts, but he was able to leverage his connections to secure us a room upgrade that made our special trip that much better! We recommend Scott to anyone who wants their travel agent to go above and beyond.

Consuela at Gravitate Travel in Kemptville, Ontario is the best! Six couples, including one from the West Coast and one from the States. Consuela got us organized, and booked for a family vacation in the Dominican Republic. Planned excursions, explained insurances, seating on the plane. Our trip went very smoothly. Had a great time, Thank you!

Our travel needs are always met with Consuela. She provides various options, prompt responses and has extensive travel knowledge. Multiple trips and Vacation packages have been purchased through her over the years.

I have had the pleasure of utilizing Gravitate Travel's services for many years. Consuela's professionalism, attention to detail, and follow up truly let's you feel assured you're in good hands. Consuela thank you for valuing my business all these years. My family and I are looking forward to booking our next trip with your services.

I can't imagine working with anyone other than Scott. He's knowledgeable, experienced, caring. Can't wait to get traveling!

Scott is the go agent who knows all the travel around the world.

Scott is supper informative and will go above and beyond to find you exactly what you want. It was a wonderful first experience with a travel agent. I will be using Scott again in the future and recommending to friends and family.

I would highly recommend scott. Very knowledgable and helpful

Scott is my go-to travel agent!! He knows everything you could know about travel, even in times of Covid. I can't wait to actually start travelling again and Scott will be booking all of my travel 🙂